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High Performance Skills for Executive Assistants
The benefits of management skills for administrative professionals， as well as for the team they support， are numerous. More effective communication， increased efficiency and a greater ability to handle conflict are just a few of the results of enhanced management skills for administrative professionals. Whether you’re an administrative assistant， secretary， executive secretary or another member of the administrative support staff， this is the course for you! Bring your current challenges and brainstorm with colleagues and your course leader to solve your most pressing problems. Leave with a concrete action plan!
Benefits of Attending
Who Should Attend ?
What Will I Do During This Seminar ?
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Benefits of AttendingBack to Top
  • Juggle multiple responsibilities
  • Learn better ways to think on your feet with powerful techniques

  • Create win-win solutions that leave everyone feeling positive

  • Become a strategic partner to your boss

  • Understand different team player styles for more effective collaboration

  • Control your time and workload with advanced time-management skills
Who Should Attend ?Back to Top
Seasoned administrative professionals， including executive secretaries， administrative assistants， secretaries or other members of the administrative support staff who are striving to refine their management skills in order to enhance their careers and add to their organization’s effectiveness.
What Will I Do During This Seminar ?Back to Top

  1. Mastering Change with Management Skills

    • Find your place on the management team

    • Empower yourself to achieve growth

    • Discover what it takes to become a change master

  2. Fine-Tuning Your Team Skills

    • Match business goals with administrative support goals

    • Assess your leader/manager preference in teams

    • Map your management team’s priorities for the year

  3. Dealing Productively with Conflict

    • Use persuasion and negotiation to gain better outcomes from conflict

    • Define sources of workplace conflict

    • Master five techniques for dealing with difficult people

  4. Communicating with Credibility

    • Enhance your image to help pursue specific goals

    • Strengthen your active listening skills

    • Manage your own emotions and detach from others’ emotions

  5. Controlling Your Workday

    • Clarify priorities to include team goals

    • Set criteria to validate your risk/value priorities

    • Plan projects with smart charts

    • Solve urgency/importance dilemma
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    • Eliminate your worst time wasters

    • Use task maps to control multiloads

  6. Putting Your Skills to Work

    • Improve your personal impact as you present proposals or plan negotiations

    • Try new tools for effective meeting management

    • Provide feedback to your colleagues
To Contact us
03-5786-3800　Contact by email