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| - Establish or regain credibility so you can begin to influence people
- Effectively make use of strategies for getting results you want
- Understand the person you¡Çre trying to influence
- Achieve trust through give-and-take relationships
- Successfully sell your ideas and implement change
- Achieve trust through give-and-take relationships -- up¡¤ down and across the organization
- Identify various negotiating techniques that promote win-win outcomes
- Create Your Action Plan -- tactics you can start using the next day
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| - Managers¡¤ supervisors¡¤ team leaders¡¤ project managers¡¤ office professionals -- anyone who needs to get work done through others.
- Anyone who are working in a horizontally-structured (matrix texture) organization and would like to improve their communication skills.
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- Introduction
- Strategies for Getting the Results You Want
- Understanding Mutual Benefits and Values Exchange
- Getting Better Results through Communication
- Creating Your Action Plan
Please contact us for further information or customization.
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