Registration
Q:
 How soon before the seminar starts can I register?
A:
 You can register by fax or by using our website up until two days before your seminar begins.
Discounts
Q:
 Does AMA offer a team discount if I register multiple people?
A:
 Yes. If you register five or more people for the same seminar session, you can get one free seat for the
same seminar session.
Confirmation
Q:
 How will I know when my registration is confirmed?
A:
 You will receive a confirmation email/fax within 3days.
 You will also receive hard copies of the following documents in the mail about one month prior to the
seminar date:
　 　
 1. Entrance pass
 2. Map to the venue
 3. Invoice
　 　
 NOTE: You will not receive the above documents for open seminars (ie: free seminars) in the mail.
Cancellation
Q:
 What if I register for a seminar, but then can't attend?
A:
 If you cannot attend the seminar, you can send someone to take your place. Otherwise, we regret to
 have to charge a cancellation fee as follows:
　 　
 Less than 10 (working) days ----------------------- 30%
 Less than 2 (working) days and no show ------- 100%
　 　
 NOTE: Some public seminars (ie: AMA's 5-Day MBA, Workshop and Special Event) do have different
 cancellation dates. Please confirm the cancellation policy in your confirmaiton email/fax.
Payments
Q:
 How do I pay for the seminar?
A:
 You will receive a confirmation package with the invoice. Please send your bank transfer for the payment
 after you have received the invoice.
 NOTE: We cannot accept payment by cash at the seminar.
Q:
When do I have to pay for the seminar?
A:
Please settle the invoice in advance of the seminar.
Seminar Hours and Attire
Q:
What time does my seminar begin and end?
A:
Public seminars begin at 9:00am and end at 5pm. On the first day of the seminar, registration
opens at 8:30am.
 NOTE: Open seminars and workshops have different seminar hours. Please check your confirmation
email/fax.
Q:
 What should I wear?
A:
 Casual business attire is appropriate. However, please note you may be advised by a speaker what
you should wear if you attend the Business Presentation Skills seminar.
Accommodations
Q:
 Can AMA help me make hotel reservations?
A:
 AMA does not arrange hotel accommodations.
 However, please reference hotels listed below, if your venue is Tokyo American Club:
　 　
 * HOTEL LAFORET TOKYO (About 5 minutes on foot to the Tokyo American Club)
 　 4-7-36 Kita-Shinagawa Shinagawa-ku Tokyo 140-0001 Japan TEL 81-3-5488-3911
　 http://www.laforethotels.com/tokyo/tokyo/idx_conteng.html
　 　
 * Shinagawa Prince Hotel (About 10 minutes on foot to the Tokyo American Club)
　 4-10-30 Takanawa Minato-ku Tokyo 108-8611 Japan TEL 81-3-3440-1111
　 http://www.princehotelsjapan.com/shinagawaprincehotel/
　 　
* TAKANAWA KEIKYU HOTEL (About 15 minutes on foot to the Tokyo American Club)
　 4-10-8 Takanawa Minato-ku Tokyo 108-0074 Japan TEL 81-3-3443-1211
　 http://www.takanawa-keikyu-htl.com/
Lunch and Parking
Q:
 Do you offer food?
A:
 Yes, your lunch will be arranged at the venue. Some refreshments (Coffee, Tea and Cookies) are also
 provided.
Q:
 Do you provide parking?
A:
 AMA does not provide parking for seminar attendees.
NOTE: Parking on the Tokyo American Club is not available to non-members.
Seminar Materials
Q:
 When do I receive materials for the seminar?
A:
 You will receive materials at the seminar.
Others
Q:
 Can I get your seminars delivered on-site?
A:
 Yes! Every one of AMA's seminars can be tailored to the specific needs of your organization and delivered
on-site. Call 03-5786-3800 or contact us at info@amajapan.co.jp
Q:
 How do I request receiving your seminar information regularly?
A:
 You can register for the mailing list on our website. Please click the "NEWSLETTER" button in the main
 page of the website and select "Subscribe" and enter your information.
 After you have registered, you will receive seminar information once a week.
Q:
 What if I need to make change to your mailing list, such as changes to my address, job title and/or
company?
A:
 You can make changes from "NEWSLETTER" in the main page of our website. Please select "Data Change"
 and enter your information.
Q:
 I want to be removed from your mailing list.
A:
 Please select"Unsubscribe" and enter your information.
 　
Any questions regarding our public seminars, please contact us at:
 　
Global Knowledge Management Center, Ltd.
03-3347-9740 GKMC_info@globalknowledge.co.jp