In any age, interpersonal communication has been very important when conducting business. Our communication channels have changed by the development of IT, but environmental changes, including reorganization and diversity, are some of the factors that are making communication
harder in contraries. Succeeding in business is eventually about how people can cooperate and build relationships. That is why interpersonal communication is a critical issue. In this program, you will learn the skills of establishing good communication, how to cope with problems, and the
communication skills to develop win-win human relationships.

Who Should attend?

Managers and team leaders who want to maximize their influence on those around them in a good way.

Benefits of attending

  • Improve your performance by eliminating "misunderstandings"
  • Learn how to effectively influence others to take actions
  • Learn how to avoid conflicts and develop commitment with less time and energy by improving your communication ability
  • Learn how to develop credibility through support, advocacy and positive assertiveness

What will I do during this workshop?

  • Introduction
  • Powerful Listening
    - Volition
    - Attending
    - Understanding
    - Responding
  • Assertiveness
    - Appreciation
    - Asking
    - Advocacy
    - Powerful Language
  • Conflict Management
    - Communication skills for conflict management
    - Negotiation Preparation
  • Conversations for Coordinating Action

AMA will work cooperatively with your company to create a customized solution for you.
For more information contact us at:
03-5786-3800 info@amajapan.co.jp